▶︎ Electric Bicycle Rental Conditions ◀︎

⚪︎All e-bikes are 26 inch
No kid’s bike nor a child seat

⚪︎Wearing pants is recommended
Sometimes skirts get caught in tires

⚪︎Only offers a daily rate of ¥1800

⚪︎Groups are limited to a maximum of 12 guests
Please come to our shop with all members in your party.

⚪︎We are unable to provide emergency services for those biking to Mt. Danyama. Please consider the risks and head there at your own risk.

Rental is not permitted for the following persons.
- Under 8 years old
-Under 145cm in height and over 190
-Weighing over 100kg
-Riding with a child using a baby carrier

▶︎In Case of Bad Weather◀︎

In consideration of customer safety, we reserve the right to refuse rentals even if you have made a reservation when we deem it impossible to ride.

If you are renting in the event of rain or strong winds, we will not be able to pick up you and your bikes.
Guests must bring the bike to our shop by 5pm on the day by themselves.

▶︎About Changes or Cancellations ◀︎

Please make sure to access the reservation confirmation page from the URL provided in the confirmation email to change or cancel your reservation date or time at least 30 minutes prior to your reservation time.
You will not be charged cancellation fee.

If you are unable to change the reservation date or time by yourself via the URL, please contact us by email.
setouchi.karen@gmail.com
Changes cannot made on dates that are sold out.
Cancellation without notice will cause inconvenience to other guests, so, please be sure to let us know.

【For individual reservations 】
If you do not show up by 30 minutes after the reservation time, your reservation will be canceled automatically and rent the bikes to another guest.

【For group reservation】
The reservation time is considered as the time of arrival. If you do not show up on time, your reservation will be automatically cancelled.
Please consider your reservation time in advance.
If you are late for arrival due to circumstances, please contact us by email to make an adjustment to your reservation.
setouchi.karen@gmail.com

▶︎Payment Methods/Cash Not Accepted◀︎

Please pay the rental fee on the day of your visit.
We are a cashless payment shop, so cash payment is not accepted.
Please use the following.
If there is more than one person, please make a payment for the number of people in your party.

Credit cards/Transportation IC/PayPay/WeChat/QUICPay

▶︎For Groups◀︎

The maximum number of people for a group reservation is 12.
Please choose your reservation time to arrive at our shop, not the arrival time of the boat.

For group or travel agency reservations, please have the representative make the reservation on the reservation page.
Payment must be made on site by the representative on the day of the reservation.

The previous system of accepting reservations via the inquiry form and advance payment has been abolished.

▶︎About The Reservation Start Date◀︎

The reservation start date will be announced on Instagram, Google Maps, and this website.