User's guide

▷🚲 About e-bike rental◁

⚠️About reservation
We will start accepting reservations for the next month around the middle of the previous month. We will announce the start of reservations on our Instagram/facebook/Google map.
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🚲 About e-bike rental
・We have only 26inch e-bike.
・There is no infant seats available and no children’s ebike.
・No overnight rental
⚠️There is no hospital in Teshima.

We can not rent to those who fall into the following categories.
🔹Height is less than 145cm(Under 8 years old)
🔹Height is more than 190cm
🔹Inseam less than 65cm or more than 100cm
🔹Weight is over 100 kg
🔹We do not allow you to ride an e-bike with a baby in your arms or on your back in a baby carrier.
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Because our shop is a cashless payment shop, we do not handle cash. Please pay on the rental day in our shop.Please pay the bill together for the number of people.

Payment method :
Credit Card / Transportation IC
WeChat / Pay Pay / LINE Pay

☔️In case of bad weather☔️
For your safety, we refuse the rental of any item depending on the weather. If you wish to pick up the rental item due to inclement weather during the rental period, we can not meet your request.You still must bring our rental items to our shop by 5:00p.m.
━━━━━━━━━━━━━━━━━━━━━━━━━━

▷🛵 About e-scooter rental(1seater)◁

⚠️About reservation
We will start accepting reservations for the next month around the middle of the previous month. We will announce the start of reservations on our Instagram/facebook/Google map.
━━━━━━━━━━━━━━━━━━━━━━━━━━
🛵 About e-scooter rental
🔵To drive a scooter in Japan you need the following license. Please be sure to bring the necessary license.

⚠️http://www.jaf.or.jp/e/translation/with.htm
⚠️You need to have a stamp ”Category A.”
⚠️If your license requires a Japanese translation, be sure to print it out and bring it with you. Without it, you can not drive an e-scooter.
⚠️There is no hospital in Teshima.
⚠️You can not climb up Danyama mountain by e−scooter.

We can not rent to those who fall into the following categories.
It may not be possible to change to e-bike rental on the day of your visit. (e.g. if the reservation is full)

🔹Rentals are not available for a person weighing more than 90kg.
🔹We can not rent to people who have no experience driving motorcycles.
━━━━━━━━━━━━━━━━━━━━━━━━━━
Because our shop is a cashless payment shop, we do not handle cash. Please pay on the rental day in our shop.Please pay the bill together for the number of people.

Payment method :
Credit Card / Transportation IC
WeChat / Pay Pay / LINE Pay

☔️In case of bad weather☔️
For your safety, we refuse the rental of any item depending on the weather. If you wish to pick up the rental item due to inclement weather during the rental period,we can not meet your request.You still must bring our rental items to our shop by 5:00p.m.
━━━━━━━━━━━━━━━━━━━━━━━━━━

▷Cancellation or changes of reservation date or time

If you need to change or cancel your reservation time or date, please make the change yourself at least 30 minutes before your reserved time from the confirmation page on the e-mail sent to you after your reservation is confirmed. No cancellation fee required, except for a reservation from 7 to 12 guests.

⚠️Please refrain from canceling without notice.

If we do not hear from you more than 30 minutes after your reservation time, we will consider it as a cancellation and the rental items will be rented to another customer as soon as possible.
📧e-mail
setouchikaren@karenstyle.co.jp
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▷🚲 E-bike reservation (from 7 to 12 guests)◁

▷🚲 About e-bike rental◁

⚠️We have only 26inch e-bike.
⚠️There is no infant seats available and no children’s ebike.
⚠️No overnight rental
⚠️There is no hospital in Teshima.

We can not rent to those who fall into the following categories.
🔹Height is less than 145cm(Under 8 years old)
🔹Height is more than 190cm
🔹Inseam less than 65cm or more than 100cm
🔹Weight is over 100 kg
🔹We do not allow you to ride an e-bike with a baby in your arms or on your back in a baby carrier.
━━━━━━━━━━━━━━━━━━━━━━━━━━
🔵Web booking are available for up to 6 people.
Please reserve by yourself via our website.

⚠️About reservation
We will start accepting reservations for the next month around the middle of the previous month. We will announce the start of reservations on our Instagram/facebook/Google map.
⚠️Please refrain from canceling without notice
⚠️If we do not hear from you more than 30 minutes after your reservation time, we will consider it as a cancellation and the rental items will be rented to another customer as soon as possible.
ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー
▶︎Payment method
Credit Card / Transportation IC /WeChat

Please pay on the rental day at our shop.
No cancellation fee required, except for reservation from 7 to 12 guests.

▶︎For your reference
If you would like to pay in advance, please mention it at the request form on the reservation page. A request for payment in advance is available 2 weeks in advance of the reservation date.
After confirming your reservation, please enter your credit card number in the payment code sent by us.

▶︎For your information,
All rental users need to fill out the commitment form when they visit the shop.
━━━━━━━━━━━━━━━━━━━━━━━━━━
🔵A reservation for from 7 people (up to 12) is regarded as a group reservation. In this case, you can not reserve via our website, but can reserve by email.If you wish to reserve more than 12, please use another shop.

⭕️Please contact us 2 months prior to your preferred date for your reservation.
setouchikaren@karenstyle.co.jp

⭕️Please answer these questions below in the email.
① Information about the representative who will visit our shop on the day
・the name and the email address
・date and time for the reservation
・the number of people in your group
②Will a guide accompany the group ?
 Does he or she speak Japanese?
③arrival time to Ieura port
④departure time from Ieura port
⑤departure time from Ieura port

▶︎Payment Method
After confirming your reservation, please enter your credit card number in the payment code sent by us and complete the payment at least one week before the reservation date.

▶︎Cancellation fee
Cancellation by the customer the day before and the day of the rental will be charged in full. In the case of the change on the number of people on the day before and the day, rental fees are non refundable. In the event of rain and boat cancellations, full rental fees will be refunded.

▶︎For your information,
All rental users need to fill out the commitment form when they visit the shop. If you want to shorten the procedure, print it out by yourself is also possible, all rental users must fill it out and bring it with you. If you’d like please use pdf data of the commitment form.
In that case,we can attach it to the email.

The purposes of the commitment form are these below.
・take responsibility for the accident and damage on bikes and other penalties
・make sure all of the terms and conditions (these should be recognized by all the members of group)

☔️In case of bad weather
For your safety, we refuse the rental of any item depending on the weather. If you wish to pick up the rental item due to inclement weather during the rental period, we can not meet your request. You still must bring our rental items to our shop by 5:00p.m.
━━━━━━━━━━━━━━━━━━━━━━━━━━
🛥️About a passenger boat to Teshima
Regardless of a port for departure, you may have to keep in mind that there is some possibility you can not get on a boat to Teshima since a lot of visitors take it. So, taking a charter boat for your group is clearly sure way to carry all the members to Teshima. In addition, our shop is usually busy 9:30-10:30. A small number of staff serve, so at busy time you might have the long wait. If you take a charter boat, you can freely customize time of departure and arrival. We strongly recommend you to take a charter boat. You can reserve a charter boat via this application:

Setouchi Water Taxi
Booking App
〜SeaKaren〜
en
https://www.seakaren.com/en
zh
https://www.seakaren.com/zh-tw
━━━━━━━━━━━━━━━━━━━━━━━━━━

▷For travel agencies

▷🚲 About e-bike rental◁

⚠️We have only 26inch e-bike.
⚠️There is no infant seats available and no children’s ebike.
⚠️No overnight rental
⚠️There is no hospital in Teshima.

We can not rent to those who fall into the following categories.
🔹Height is less than 145cm(Under 8 years old)
🔹Height is more than 190cm
🔹Inseam less than 65cm or more than 100cm
🔹Weight is over 100 kg
🔹We do not allow you to ride a e-bike with a baby in your arms or on your back in a baby carrier.
━━━━━━━━━━━━━━━━━━━━━━━━━━
🔵Web booking are available for up to 6 people.
Please reserve by yourself via our website.

Please mention these below(① to ⑤) at the request form on the reservation page when you reserve.

① Information about the representative who will visit our shop on the day
・the name and the email address
②Information about the agent’s
・name and the email address
③Will a guide accompany the group ?
 Does he or she speak Japanese?
④arrival time to Ieura port
⑤departure time from Ieura port

⚠️About reservation
We will start accepting reservations for the next month around the middle of the previous month. We will announce the start of reservations on our Instagram/facebook/Google map.
⚠️Please refrain from canceling without notice
⚠️If we do not hear from you more than 30 minutes after your reservation time, we will consider it as a cancellation and the rental items will be rented to another customer as soon as possible.
ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー ー
▶︎Payment method
Credit Card / Transportation IC /WeChat

Please pay on the rental day at our shop.
No cancellation fee required, except for reservation from 7 to 12 guests.

▶︎For your reference
If you would like to pay in advance, please mention it at the request form on the reservation page. A request for payment in advance is available 2 weeks in advance of the reservation date.
After confirming your reservation, please enter your credit card number in the payment code sent by us.

▶︎For your information,
All rental users need to fill out the commitment form when they visit the shop.
━━━━━━━━━━━━━━━━━━━━━━━━━
🔵A reservation for from 7 people (up to 12) is regarded as a group reservation. In this case, you can not reserve via our website, but can reserve by email.
If you wish to reserve more than 12, please use another shop.

⭕️Please contact us 2 months prior to your preferred date for your reservation.
setouchikaren@karenstyle.co.jp

⭕️Please answer these questions below in the email.

① Information about the representative who will visit our shop on the day
・the name and the email address
・date and time for the reservation
・the number of people in your group
②Information about the agent’s
・name and the email address
③Will a guide accompany the group ?
 Does he or she speak Japanese?
④arrival time to Ieura port
⑤departure time from Ieura port

▶︎Payment Method
After confirming your reservation, please enter your credit card number in the payment code sent by us and complete the payment at least one week before the reservation date.

▶︎Cancellation fee
Cancellation by the customer on the day before and the day of the rental will be charged in full. In the case of the change on the number of people on the day before and the day, rental fees are non refundable. In the event of rain and boat cancellations, full rental fees will be refunded.

▶︎For your information,
All rental users need to fill out the commitment form when they visit the shop. If you want to shorten the procedure, print it out or send it in PDF via email are also possible, all rental user must fill it out and bring it with you.If you’d like please use it.

The purposes of the commitment form are these below.
・take responsibility for the accident and damage on bikes and other penalties
・make sure all of the terms and conditions (these should be recognized by all the members of group)

☔️In case of bad weather
For your safety, we refuse the rental of any item depending on the weather. If you wish to pick up the rental item due to inclement weather during the rental period, we can not meet your request. You still must bring our rental items to our shop by 5:00p.m.

🛥️About a passenger boat to Teshima
Regardless of a port for departure, you may have to keep in mind that there is some possibility you can not get on a boat to Teshima since a lot of visitors take it. So, taking a charter boat for your group is clearly sure way to carry all the members to Teshima. In addition, our shop is usually busy 9:30-10:30. A small number of staff serve, so at busy time you might have the long wait. If you take a charter boat, you can freely customize time of departure and arrival. We strongly recommend you to take a charter boat. You can reserve a charter boat via this application:

Setouchi Water Taxi
Booking App
〜SeaKaren〜
en
https://www.seakaren.com/en
zh
https://www.seakaren.com/zh-tw


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